ACTIVATE MY SMSes people!!! Why did you stop them!!

I AM NOT ABLE TO RECEIVE OR SEND ANY SMS AS OF TODAY AND YOUR CALL CENTER PEOPLE ARE JUST TOO CHILLED FOR MY LIKING WHILE MY WHOLE LIFE IS ON HOLD! CAN YOU GUYS PLEASE JUST ASSIST, THIS IS BEYOND ANNOYING NOW, I HAVE SENT A TWITTER REQUEST WHICH NO ONE HAS ****EN ACKNOWLEDGED SINCE 9AM!! Refs = 1-***& 1-***