PL
Prudence L
1 reviews | Active since Jun 2015
28 Oct 2015, 17:39
activate my cellphone number
I migrated from contract to prepaid. Mtn decided to cancel my no instead. I've been back and forth with this request. I got an email in June to say my no was migrated. The number was migrated to prepaid but never activated. I've had this no for more than 10yrs. Please can Mtn activate my *** no. Regards prudence. I want it back.
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MTN South Africa's replyOfficial
01 Nov 2015, 06:43Hello olegadima,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is notsour intention to displease you.
Kindly note that the matter has been escalated to Retentions department for assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is notsour intention to displease you.
Kindly note that the matter has been escalated to Retentions department for assistance.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply01 Nov 2015, 06:43
Official
Hello olegadima,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is notsour intention to displease you.
Kindly note that the matter has been escalated to Retentions department for assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is notsour intention to displease you.
Kindly note that the matter has been escalated to Retentions department for assistance.
Regards
Nompumelelo
REQ:***
Best regards,