1 reviews | Active since Dec 2011
ACCOUNTS NOT RESPONDING
As can be seen from previous posts the past 3 months I have still received no feedback from MTN regarding my outrageously high account. The \people"at their branches parrot the same thing. \""The computer says it is so much and we cannot say anything else\"" Wake up people!!!!!<br> <br> I have lodged so many queries about this problem and no-one has \""attended to the matter in 7 working days\"" <br> I went in to the Vaal Mall branch on 09 July 2015 and was told I had 100 minutes on my phone. On the 16th July 2015 I went in to the Three Rivers branch and was told I had zero minutes remaining. I may have used 10 minutes that week. I don't phone much as my kids call me every day. When asking how this is possible was told that I must have added a WAP something that took the money. Please people do not underestimate my intelligence. I just look stupid"
Thank you for bringing this to our attention.
We apologize for your inconvenience experienced. Kindly note it was not our intention to dissatisfy you in any way.
Note that your monthly subscription has increased from R87.72 to R96.49 per month.
Regards
Lorraine
Best regards,
Thank you for bringing this to our attention.
We apologize for your inconvenience experienced. Kindly note it was not our intention to dissatisfy you in any way.
Note that your monthly subscription has increased from R87.72 to R96.49 per month.
Regards
Lorraine
Best regards,
