ND
Neli D
1 reviews | Active since Oct 2015
26 Oct 2015, 12:04
Accounts *****
MTN people upgraded a contract without my consent, billed me and later promised to refund me however later in a month or so opened two more contract numbers in my name and billed me again. They never refunded me the first time and now again did not refund me. when you sedn them emails you can see the read request but nobody bothers to responds and their lines are not helpfull anymore.
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
29 Oct 2015, 09:15Hello Neli Dlamini,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to ***** Administrator for assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to ***** Administrator for assistance.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply29 Oct 2015, 09:15
Official
Hello Neli Dlamini,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to ***** Administrator for assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to ***** Administrator for assistance.
Regards
Nompumelelo
REQ:***
Best regards,
