Accounts due to strike

I have had an MTN contract for many years and every month for years i have been billed the same amount till now,<br> the last 3 months MTN have taken almost double and one amount that is more then double my contract amount, i sat on the phone for over 3 hours on hold to finds out why, there was no answer, i found myself having to sit in a line in a store for hours and the consultant just said to me they don't know why i was billed this amount there is no reason on the statement, <br> they have said they will try get a refund sorted but due to a strike this could possibly take weeks onto month,<br> this is the biggest load of ******* i have ever heard or dealt with.<br> shockingly pour service and shocking attitudes by everyone i have spoken to, <br> this is totally unacceptable and i advise everyone on the MTN network to check your statements and invoices <br> <br> <br>