Accounts and Billing

I went in to MTN on May 12th to terminate my contract Personally after trying to get through on their Call Center Several times with no success.<br> My outcome,Sir you owe MTN Money on behind payments and your account has been Blocked, I cannot Access it for a statement. With reference to my ID number I'm not an MTN customer.<br> After the lady's Conversation with MTN Legal the conclusion was,I quote, \You have to pay the outstanding balance before we can supply you with a Statement."<br> My \""outstanding account\"" is something I do not carry knowledge of. 2 Months ago I went into an MTN shop to find out when my contract will reach it's full term and there were no problems accessing my account or with outstanding balances.<br> <br> My problem with this is that MTN cost me about R 2500 once off payment two years ago because they just STOPPED debit orders for my account. After which I decided to make payments manually every month to MTN in an attempt to keep my account up to date.<br> <br> This morning I am trying to get hold of Legal through a number(809) supp**** by a Lady in the call center on Friday 15th May. After 1h10minutes hold I have given up on my attempt for educated support and thought I'd share!!"""