MH
Mohamed H

1 reviews | Active since Oct 2018

20 Oct 2018, 10:28

Accounting system by mtn

Mtn has moved der billing system to 25th or 26th of every month. They have a very poor explanation. I think it's been a plan to raise money. The account this month has went up 50 %, because of dmthe move of the accounting system. Even they rob u of the unused data and minutes. All the cell companies ***** 4m u.

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Oct 2018, 09:51
Official

Goodday Mohamed

Thank you for bringing this matter to our attention.

We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.

Please provide us with an MTN cell phone number or your id number on the contract.

Rest assured, it is not our intention to displease you.

Warm Regards

Roanne Juggannadh

Complaints Management Team

Best regards,