nM
nozipho M
1 reviews | Active since Aug 2011
17 Dec 2015, 12:33
Account update in ITC
I had a cellphone contract with MTN which expired in August 2013. I advised MTN to close up the account as i did not want an upgrade. 2years 4 months and MTN still appears on my Credit report.h I need this account removed off my profile as the 24 month period has has come and passed. <br> <br> please update ITC with the correct information, i asked for this account to be closed.
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MTN South Africa's replyOfficial
22 Dec 2015, 14:28Hello lavidavi,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Credit Management department for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Credit Management department for assistance.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply22 Dec 2015, 14:28
Official
Hello lavidavi,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Credit Management department for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Credit Management department for assistance.
Kind Regards
Nompumelelo
REQ:***