JB
Jan B

1 reviews | Active since Mar 2015

22 Jun 2016, 13:52

Account twice suspended - internal systems not working

<p>I am livit with the fact that my account has been suspended TWICE and BOTH times I had important calls to make. I updated my debit order details, and the one internal systems shows everything is great, and the other says I am behind on payments. FIX IT NOW!!!!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply24 Jun 2016, 07:42
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this.

Kindly note that as per system record we note that the line has been activated.

We would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ: **********