1 reviews | Active since Jun 2017
ACCOUNT TO BE SUSPENDED BUT WAS PAID
<p>I AM TOTALLY DISCUSTED ONCE AND FOR ALL WITH THIS PATCHETIC SERVICE PROVIDER I RECEIVED AN INVOICE OF R1078 THAT IS DUE FOR 4TH JULY BUT MTN WOULD THINK OTHER WHISE MOST PROBLEY BECAUSE THERE IS PEOPLE WORKING THERE THAT DOES NOT UNDERSTAND HOW ACCOUNTING IS WORKING PLEASE SEND THEM BACK TO SCHOOL. SO MTN SUSPENDED MY ACCOUNT BECAUSE I DID NOT PAY THE JULY PAYMENT PLEASE CORRECT ME IF I AM WRONG THE INVOICE IS STATED FOR JUNE 2017 JUNE INVOICES IS ONLY DUE AT THE BEGINNING OF JULY SO WHY THE HELL WOULD YOU VLIPPEN SWITH OF MY PHONE</p> <p>SO I MADE A PAYMENT AND TRY TO PHONE THE 808 NUMBER THERE THEY WOULD TELL ME THAT MY PHONE HAS BEEN SUSPENDED DUH AND I SHOULD CONTACT MY SERVICE PROVIDER AND JUST ENDED THE CALL HOLY F***CK YOU WILL MAKE ME GET A F*****CKING HEARTATACK HOW CAN I SPEAK TO YOU IF THE CALL KEEPS ON GETTING ENDED .????? PLEASE PEOPLE THIS IS A TERRIBLE REDICOULOS SERVICE PROVIDER DO NOT TRY TO TAKE OUT A CONTRACT THERE CAUSE THEY ALWAYS HAS 100000 EXCUSES AND MORE</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have reactivated your services as per the payment of R950.00 have been received,please allow within 2-24hrs for the services to be restored.
warm regards
mike
Complaints Management Team
Reference Number: ***0
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have reactivated your services as per the payment of R950.00 have been received,please allow within 2-24hrs for the services to be restored.
warm regards
mike
Complaints Management Team
Reference Number: ***0
