Account suspension over R0.24 (24 cents)!!!

MTN is really getting ridiculous. We use the MTN app every month to pay with. Today my account gets suspended for non-payment. When we called the person told us we must first pay the 24 cents that we are in arrears AND it must clear before they will help us!!! I mean how ridiculous is that? If I only paid half my bill or nothing at all then I could understand but come one, 24 cents ???