RJvV
Rudi Jansen van Vuuren
1 reviews | Active since Feb 2013
09 Sept 2015, 18:54
Account Suspension even after payment!!!
Why is my account suspended even after my payments are up to date.<br> <br> This happens so often, my account is suspended more than it's working!!!!!<br> <br> Every time I get sent from pillar to post and if I call 808 I get told that my number is not a contract number!!!!<br> <br> How on earth is that possible????<br> <br> Just when I think your service couldn't get worse, you go and surprise me yet again!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
10 Sept 2015, 10:41Hello MrJansenvv,
Thank you for your post on hellopeter.
Please accept our apologies for any inconvenience experienced.
According to our records, there is an amount of R878.00 outstanding. The last payment received was an amount of R316.00 on the 03 July 2015.
Should this amount already have been settled, please respond to the email that we have sent to you with a copy the payment so that the funds may be allocated the line reinstated.
Regards
Veronica
REQ:***
Thank you for your post on hellopeter.
Please accept our apologies for any inconvenience experienced.
According to our records, there is an amount of R878.00 outstanding. The last payment received was an amount of R316.00 on the 03 July 2015.
Should this amount already have been settled, please respond to the email that we have sent to you with a copy the payment so that the funds may be allocated the line reinstated.
Regards
Veronica
REQ:***
MTN South Africa's reply10 Sept 2015, 10:41
Official
Hello MrJansenvv,
Thank you for your post on hellopeter.
Please accept our apologies for any inconvenience experienced.
According to our records, there is an amount of R878.00 outstanding. The last payment received was an amount of R316.00 on the 03 July 2015.
Should this amount already have been settled, please respond to the email that we have sent to you with a copy the payment so that the funds may be allocated the line reinstated.
Regards
Veronica
REQ:***
Thank you for your post on hellopeter.
Please accept our apologies for any inconvenience experienced.
According to our records, there is an amount of R878.00 outstanding. The last payment received was an amount of R316.00 on the 03 July 2015.
Should this amount already have been settled, please respond to the email that we have sent to you with a copy the payment so that the funds may be allocated the line reinstated.
Regards
Veronica
REQ:***