Account suspended going on day 3 without service

Once again MTN has surpassed my expectations of being THE worst service provider in SA.<br> <br> 16 days ago (the 29th of April) I enquired about my account as I kept getting smses stating I owe MTN R100 more per month than usual. NO statements just the smses.<br> After that my account was suspended and the utter lack of client service is beyond shocking. I have noticed that MTN has increased a contract which expired in Feb 2015, which I did not agree OR sign to.<br> I have been trying since FEBRUARY to switch my number over to prepaid but your 'OH SO HELPFUL' Call Centre keeps you on the line for the latter of an hour each time. <br> Anyway I then paid exactly the amount I have been paying and which I have agreed to pay every month 3 days ago and I have sent proof of payments and still no service.<br> I get penalised every time YOU stuff up, now I'm sitting without service because someone is sleeping on the job?<br> <br> Once again Thank you MTN for proving you truly are the worst service provider!