NN
Neville N
1 reviews | Active since Jan 2013
02 May 2015, 13:54
Account suspended for NO REASON AGAIN
MTN...please wake up with your customer service. Get your facts 100% before suspending an account.<br> And for f.. sake answer the damn 808 number.<br> I know you will respond with that stupid generic response that tries to fool readers into thinking that you are actually doing something.<br> You can call me on *** if you actually want to discuss this......oh wait you cant cause some idiot went and suspended a fully paid up account.
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MTN South Africa's replyOfficial
15 May 2015, 11:47Hello Nassip,
Thank you for your post.
Please accept our sincere apology for the delay in response.
we have checked your account and see that the line was barred due to the credit limit and not an outstanding amount. The credit limit on your account is determined after your credit history and rating has been evaluated in accordance to the National Credit Act. This determines the maximum amount that a creditor will be allowed to borrow. The line is now open and working according to our systems.
Regards
Michelle
Thank you for your post.
Please accept our sincere apology for the delay in response.
we have checked your account and see that the line was barred due to the credit limit and not an outstanding amount. The credit limit on your account is determined after your credit history and rating has been evaluated in accordance to the National Credit Act. This determines the maximum amount that a creditor will be allowed to borrow. The line is now open and working according to our systems.
Regards
Michelle
MTN South Africa's reply15 May 2015, 11:47
Official
Hello Nassip,
Thank you for your post.
Please accept our sincere apology for the delay in response.
we have checked your account and see that the line was barred due to the credit limit and not an outstanding amount. The credit limit on your account is determined after your credit history and rating has been evaluated in accordance to the National Credit Act. This determines the maximum amount that a creditor will be allowed to borrow. The line is now open and working according to our systems.
Regards
Michelle
Thank you for your post.
Please accept our sincere apology for the delay in response.
we have checked your account and see that the line was barred due to the credit limit and not an outstanding amount. The credit limit on your account is determined after your credit history and rating has been evaluated in accordance to the National Credit Act. This determines the maximum amount that a creditor will be allowed to borrow. The line is now open and working according to our systems.
Regards
Michelle