1 reviews | Active since Oct 2013

28 Sept 2016, 08:25

Account suspended due to an incorrect high bill

<p>I had an sms sent to me yesterday saying my account will be suspended due to my credit limit exceeded by R2300... and now i cannot make a call. This is comepletely incorrect!! I even had 50 minutes airtime on cotract left when it cut me off. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply29 Sept 2016, 22:42
Official

Thank you for your post.

We apologize for any inconvenience incurred.

kindly be advised that it was an error that occured on our end and it has been fixed you can check your bill now its in order.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

REQ:***