AS
Avishkar S
1 reviews | Active since Sept 2013
02 Jun 2015, 11:50
Account Suspended - Call Centre Striking - ***!!!
MTN Suspended my account - and there is no one at the Call Centre to unsuspend it!<br> Surely this is a breach of contract, paying for a service that is not being delivered!<br> Never again will I choose MTN!
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Replies (1)
MTN South Africa's replyOfficial
11 Jun 2015, 11:38Hello avishkar.sonna,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the the barring on the line was removed on 09-06-2015. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the the barring on the line was removed on 09-06-2015. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply11 Jun 2015, 11:38
Official
Hello avishkar.sonna,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the the barring on the line was removed on 09-06-2015. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the the barring on the line was removed on 09-06-2015. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***