sR
sashyn R
1 reviews | Active since Nov 2010
15 Oct 2015, 10:14
account suspended again
It seems like my account gets suspended every month. Can someone please rectify this? I have a data account and since last month I have to contact mtn to resolve this issue
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
15 Oct 2015, 10:40Hello SashX,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You have a credit limit barring on your number.
To activate your line again you will need to make payment of R2615.80 for the invoice closed on 20/09/2015.
Alternatively call 808 and ask for a credit limit increase.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You have a credit limit barring on your number.
To activate your line again you will need to make payment of R2615.80 for the invoice closed on 20/09/2015.
Alternatively call 808 and ask for a credit limit increase.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply15 Oct 2015, 10:40
Official
Hello SashX,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You have a credit limit barring on your number.
To activate your line again you will need to make payment of R2615.80 for the invoice closed on 20/09/2015.
Alternatively call 808 and ask for a credit limit increase.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You have a credit limit barring on your number.
To activate your line again you will need to make payment of R2615.80 for the invoice closed on 20/09/2015.
Alternatively call 808 and ask for a credit limit increase.
Regards
Thabelo
REQ:***
Best regards,