AS
Achmat S
1 reviews | Active since Nov 2012
02 Aug 2015, 12:12
Account suspended again
My account has been suspended yet again, despite the fact I have a debit order that goes through timeously and regularly. Now I've got to waste my time and money to contact your office using another service providers phone. This has happened thrice now. This is pathetic.
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Replies (1)
MTN South Africa's replyOfficial
14 Aug 2015, 16:04Hello amsalie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system you sim is active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system you sim is active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply14 Aug 2015, 16:04
Official
Hello amsalie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system you sim is active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system you sim is active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***