Account Suspended after MTN not actioning request sent by email 6 days ago. Also your call centre isn't reachable from a suspended account, this is a ridiculous system

Suspended account a week after I tell you to debit my bank account which wasn't done. I paid now using the app, thank goodness that I have fibre internet at home to do the payment...

But now I have to email the call centre, and seeing as my email from last Tuesday was never actioned or even rep**** to I have absolutely no trust that the email will be attended to.

Hopefully the response team here can be of assistance.

Also, kind of a stupid thing that when you suspend an account when I try calling out I am told to contact MTN, when it is MTN I am trying to call. Please resolve this ridiculous issue with your call centre