DR
David R
1 reviews | Active since Aug 2015
30 Sept 2015, 22:59
Account suddenly double what it used to be.
What on gods name is MTN doing, The ******* canceled my contract in June this year and i finally got it working this month only to receive a bill of R585.99 ( it was R279) before they ****ed it up completely. <br> <br> I want a explanation and a rectification like in Yesterday as i will now have to proceed with legal action against them. All they do lately is get worse than Eskom.
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MTN South Africa's replyOfficial
01 Oct 2015, 19:33Hello MasterDream,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
we investigated your account and picked it up that you were incorrectly charged R585.99,a query has been logged for the bill to be rectified and credit to be passed. ref no:REQ:***
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
we investigated your account and picked it up that you were incorrectly charged R585.99,a query has been logged for the bill to be rectified and credit to be passed. ref no:REQ:***
warm regards
mike
MTN South Africa's reply01 Oct 2015, 19:33
Official
Hello MasterDream,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
we investigated your account and picked it up that you were incorrectly charged R585.99,a query has been logged for the bill to be rectified and credit to be passed. ref no:REQ:***
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
we investigated your account and picked it up that you were incorrectly charged R585.99,a query has been logged for the bill to be rectified and credit to be passed. ref no:REQ:***
warm regards
mike