EB
Elmarie B
1 reviews | Active since Jul 2015
19 Jul 2015, 09:58
Account still not switched
As of the 8th of May 2015 I was supposed to be switched to another package where I can top up my airtime when it is finished but I am still on an open line and our account is suspended every month for being over our credit limit!!!! If my account had been switched like it should this should not be happening!!!
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Replies (1)
MTN South Africa's replyOfficial
20 Jul 2015, 12:23Hello ElmarieBotha1,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
MTN South Africa's reply20 Jul 2015, 12:23
Official
Hello ElmarieBotha1,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***