VC
Vanessa C
1 reviews | Active since May 2015
10 Jul 2015, 09:59
Account still not sorted!!!
I am appealing once again to MTN regarding my account, please can it be sorted and can someone come back to me as no one is coming back to me, As i mentioned before i am not responsible for my bill of R11 000. And i am keep being suspended every month!!! I refuse to be kept responsible for something i did not agree on!!! MTN is causing so much inconvenience in my life!!!
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MTN South Africa's replyOfficial
21 Jul 2015, 09:37Hello Marvincharles52,
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm that the matter has been resolved and a credit of R10753.41 has been approved and allocated to the account. The account is currently in credit with R2871.02.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm that the matter has been resolved and a credit of R10753.41 has been approved and allocated to the account. The account is currently in credit with R2871.02.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply21 Jul 2015, 09:37
Official
Hello Marvincharles52,
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm that the matter has been resolved and a credit of R10753.41 has been approved and allocated to the account. The account is currently in credit with R2871.02.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm that the matter has been resolved and a credit of R10753.41 has been approved and allocated to the account. The account is currently in credit with R2871.02.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,