MK
Mada K
1 reviews | Active since Feb 2010
17 Aug 2015, 15:13
Account still not correct
JUNE< JULY AND AUGUST ACCOUNTS INCORRECT!!! THIS is my 4th HELLO PETER POST. I have given up CUSTOMER CARE, in 3months not one feedback after about 6 posts!!!! Got an answer from 808 and they promised me all has been done but alas NO JOY !!!!!! MY accopunt is still wrong.Can someone please tell me what is going on in accounts??? I got a CREDIT NOTE FORR 327 and recalculation of VAT should have been done!!! BUT NONE OF THESE SHOWS ON MY ACCOUNT!!!!! I GET THE IMPRESSION THAT THIS IS DONE ON PURPOSE!!!!PLEEEEse Rectify!!! What are you trying to acchieve with this attitude??
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MTN South Africa's replyOfficial
03 Sept 2015, 16:53Hello Madak,
Thank you for your post.
Please accept our apologies for the delayed response and for any inconveniences caused.
Please note that the amount you are credited excluding vat was R327.19 plus 14% vat of R45.81 = R373 which was credited on the 25 August 2015.
We hope you find the above in order.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your post.
Please accept our apologies for the delayed response and for any inconveniences caused.
Please note that the amount you are credited excluding vat was R327.19 plus 14% vat of R45.81 = R373 which was credited on the 25 August 2015.
We hope you find the above in order.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,
MTN South Africa's reply03 Sept 2015, 16:53
Official
Hello Madak,
Thank you for your post.
Please accept our apologies for the delayed response and for any inconveniences caused.
Please note that the amount you are credited excluding vat was R327.19 plus 14% vat of R45.81 = R373 which was credited on the 25 August 2015.
We hope you find the above in order.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your post.
Please accept our apologies for the delayed response and for any inconveniences caused.
Please note that the amount you are credited excluding vat was R327.19 plus 14% vat of R45.81 = R373 which was credited on the 25 August 2015.
We hope you find the above in order.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,