1 reviews | Active since Jun 2017
Account status .. handed too legal or not
<p>Good-day </p> <p> </p> <p>I have been interacting with Hammond Pole attorneys regarding my handed over account now for over 4 months . Today i finally received an answer saying that my account has been handed back too MTN and Hammond Pole no longer have authority over account . I was then told too phone MTN .. After been cut off twice a lady told me that she can see that the account is still with legal ( Hammond Pole ) . </p> <p> </p> <p>This is absolutely annoying as no-one has been in contact with me regarding this line . </p> <p>Please can I find out who and what too pay .. urgently . </p> <p>Contact me on my work line ********** or cell ********** email ********** <p> </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly reply with your ID number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***4
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly reply with your ID number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***4
********** 168084
********** 168084
