AC
Anel C
1 reviews | Active since Mar 2011
12 Jun 2015, 15:32
Account settled years ago
This is feedback that I have received from MTN ... to this day I am still waiting for them to contact me. This is really bad service.<br> <br> Hello SadCust,<br> <br> Apologies for the inconvenience experienced, please note that the matter has been referred to legal department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .<br> <br> Regards,<br> MTN Service Provider
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MTN South Africa's replyOfficial
19 Jun 2015, 08:20Hello SadCust,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your contract has been cancelled as no longer with the legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your contract has been cancelled as no longer with the legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
MTN South Africa's reply19 Jun 2015, 08:20
Official
Hello SadCust,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your contract has been cancelled as no longer with the legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your contract has been cancelled as no longer with the legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi