NP
Nicole P
1 reviews | Active since Sept 2014
15 Aug 2015, 08:19
Account settled/ ******ion of Money
My Mtn account was handed over to Shabir Shaik Defries for the amount of R3600, I paid R4000 On the 9 of July. Then yesterday they send me an email saying I owe an additional R1000. After the payment was acknowledged an additional R1000 was requested for payment. This is ******ion!
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MTN South Africa's replyOfficial
01 Sept 2015, 11:22Hello NicoleKimPillay ,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
We did receive all payments from you.
How would you like us to help with the account?
Kind regards,
Thabang
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
We did receive all payments from you.
How would you like us to help with the account?
Kind regards,
Thabang
MTN South Africa's reply01 Sept 2015, 11:22
Official
Hello NicoleKimPillay ,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
We did receive all payments from you.
How would you like us to help with the account?
Kind regards,
Thabang
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
We did receive all payments from you.
How would you like us to help with the account?
Kind regards,
Thabang