ACCOUNT SETTLED AT SAYA WITH MTN AND THEN AGIAN HANDED TO THE NIMBLE GROUP

The above matter refers to account number A*** at MTN, number is ***. The number was transferred to my number ***. Account number A*** was move to my number in December 2019. In April of 2020 Saya sent a message that amount of R1298.31 outstanding on account number A*** Saya ref to be paid in there account ***,in Feb 2020. I subsequently paid the amount over three months installments of 432.77, Feb 2020, Mar2020, Apr 2020. monthly. In Feb of 2021 received a SMS an additional amount of R220.34 needed to be paid to Saya which was then paid Feb 2021. In May of 2022 Nimble Group then said the account is still in arrears. I send emails to Nimble Group 1905, 23/05,02/06, numerous attachments giving proof of payments made and letter from Saya stating account was paid in full. The emails can be provided. I also send the mails to SAYA AND MTN LEGAL. Still no reply no Nimble Group keeps on phoning and sending emails the account is outstanding. All the proof has been provided, MTN legal stated they will provide feedback with 24-48 hrs since Friday the ***2 still no reply. This is affecting credit scores and NCR rules not followed here by all three companies. The emails was also send to Marlon at Nimble Group which he then forwarded to the relevant department, but also not sorted. Clearly Saya and Mtn never closed this off, why did MTN send this to the Nimble Group to recover, I have send the paid up letter to MTN LEGAL AND Nimble Group. Total incompetence of the work by these companies.