Account *******

when I renewed my contract MTN failed to load the allocated data & sms to my contract, they then proceeded to bill me at an out of bundle rate for 2 months while they were billing me for the data as part of my contract as well, they have now added the correct data but no one will let me know when I am going to be credited with the data that they incorrectly basically double charged me for, i have 3 reference numbers after 3 attempts to sort it out, ***, ***, ***, each time I get told that it could take 2 to 7 workdays to rectify the problem and I should call at the end of the period if no one has contacted me, pathetic service as you can see re reported 3 times, shocking service and a *******