WG
Wanda G
1 reviews | Active since Nov 2016
11 Mar 2019, 09:46
Account query not resolved after 3 years
It has been 3 years since i have been trying to resolve a MTN account query. A capped contract being charged over R 7000, it was cancelled and the outstanding amount now over R 10 000 and all of a sudden a third company calling me for this. Please MTN resolve this now. It is not that i will not pay, i am just query the amount and why the cancellation was not processed when it was requested and also i am thinking that there was unauthorised usage on my account (only 1 activity report ever received) as the times that there were activity on my usage we were at work and the websites is surely something i would never ever go into. Please can you email me a final statement and bank details to **********
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Wanda G's updateReviewer Update
12 Mar 2019, 10:37And still not answering any of my questions but all good. I have settled the amount as I don't want to be blacklisted and wish to place on record that I still don't agree with the outstanding amount as you are not reading and giving attention to what I have been asking for 3 years. Also please will you delete by contact info from your system as I do not wish to have any dealing ever with MTN.
WG
Wanda G's update12 Mar 2019, 10:37
Reviewer Update
And still not answering any of my questions but all good. I have settled the amount as I don't want to be blacklisted and wish to place on record that I still don't agree with the outstanding amount as you are not reading and giving attention to what I have been asking for 3 years. Also please will you delete by contact info from your system as I do not wish to have any dealing ever with MTN.