ACCOUNT PROBLEM WITH MTN INCOMPETENCE

VERY ANGER WITH MTN THAT NO ONE IN THE ACCOUNT DEPT CAN ALLOCATED THE PAYMENT THAT I MADE ON THE 26/01/2024 I KEEP GETTING SMS STATE I NEED TO MAKE A PAYMENT FROM THE 1 FEB 2024 UNTIL THE 13/02/2024 WITH AN AMOUNT OF R1328.58 THE REFERENCE NR *** AND ***