SY
Shaun Y
1 reviews | Active since Aug 2012
09 Jun 2015, 07:31
Account Payed Still been suspended
Hi<br> <br> I paid MTN on the 31-05-2015 in order to get my account up-to-date. I when in to one of there stores to get my services reactivated and to give them proof of payment. All was good until today when I was suspended again. I have tried to call the call centre but as per usual there is no answer and you just get cut off. I have had enough of this. I have paid my account but just keep on getting cut off. This needs to get sorted out immediately as this is not on. PLEASE SORT THIS OUT ASAP
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
10 Jun 2015, 12:57Hello amp1,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note the proof of payment has been received and the account has been updated.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note the proof of payment has been received and the account has been updated.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
MTN South Africa's reply10 Jun 2015, 12:57
Official
Hello amp1,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note the proof of payment has been received and the account has been updated.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note the proof of payment has been received and the account has been updated.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
