1 reviews | Active since May 2016

10 May 2017, 09:45

Account paid up, put still getting letters from MBD

<p>This now 2 months trying to sort this issue out, I log a complaint here on hello peter two weeks ago and I got a call from Mike ref ********** 4, assuring me that this have been sorted and my name will be removed from MBD, today I get a letter again from MBD, saying I am owing them and they request a paid up later from MTN, so I will no longer trust MTN to clear my name is want a paid up letter from MTN, so I can clear my name up from MBD.</p> <p> </p> <p>This is urgent and messing with my credit life, since MTN doesn't care to clear my name, but was quick to send me to MBD.</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply10 May 2017, 11:51
Official

Good day Lesego,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly note that the matter has been escalated to the Legal supervisory team for assistance.

Kind regards,

Ishie.

's update10 May 2017, 17:31
Reviewer Update

Hi

Can a paid up letter be emailed to me so I can sort this myself if it doesn't work, as these call are irritating now....