Account paid in full

<p>It's been over a year that I have been trying to sort this out and I have not received any feedback besides from Retenions employee Aaron Smith. I was told they were going to put my credit scoring back to normal due to a fault made on MTN''s side and no one is assisting me or getting back to me from the ********** department. I have been receiving such poor customer service and have been dealt with in a very unprofessional manner even to the extent where mtn took ******* action by chaning my debit order to a cash order without my concent. This is where the whole issue started. Need to apply for a loan to get an engagement ring and can't due to MTN being unable to be professional nor living up to the customer service values.</p>