PS
Peter S

1 reviews | Active since Jan 2014

10 Dec 2017, 11:23

Account Paid every month still no Service

Did a simswap in October and up until today still no service but am paying for the contract every month

This is sad from a big CORPORATE such as MTN *****ING FROM a young men

0
Replies (2)
MTN South Africa
MTN South Africa's reply12 Dec 2017, 15:22
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team

MTN South Africa
MTN South Africa's reply12 Dec 2017, 15:23
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team