MM
Marcia M
1 reviews | Active since May 2013
01 Dec 2015, 15:04
Account not closed off after 9 months!!
I was with MTN for 2 years then closed off the account in may 2015 and sent through the proof of payment and moved to another service provider. I find out now (via trans union) that they have handed me over in September for what they call non payment. How is it that bad MTN administration now has to affect me negatively via credit reports.<br> Please can MTN rectify this immediately.
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MTN South Africa's replyOfficial
02 Dec 2015, 21:42Hello mmagagula28,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this.
Please be advised that your 2015/05/13 and 2015/05/18 invoices are unpaid you will have to provide the proof of payment by responding to the email that has been sent to you so that we can escalate to the legal department.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this.
Please be advised that your 2015/05/13 and 2015/05/18 invoices are unpaid you will have to provide the proof of payment by responding to the email that has been sent to you so that we can escalate to the legal department.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply02 Dec 2015, 21:42
Official
Hello mmagagula28,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this.
Please be advised that your 2015/05/13 and 2015/05/18 invoices are unpaid you will have to provide the proof of payment by responding to the email that has been sent to you so that we can escalate to the legal department.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this.
Please be advised that your 2015/05/13 and 2015/05/18 invoices are unpaid you will have to provide the proof of payment by responding to the email that has been sent to you so that we can escalate to the legal department.
Kind Regards
Siphumezo
REQ:***