Account Not being updated

I'm having a problem with MTN.<br> My account has been suspended after i skipped a couple of payments and then recently i made payment to bring my account up to date and still MTN consultants keep telling me they have no access to my account and when i phone the MTN legal department their number *** it rings forever with no answer.<br> <br> Consultants also inform me that they having trouble recognizing the payments i made to their ABSA account. But why? Now i'm stuck as i use that MTN number on too many things. Is this how MTN treats their customers? After so many years of being a loyal customer to MTN that's how they treat me.