BH
Bart H
1 reviews | Active since Sept 2014
01 Jul 2015, 10:17
Account NOO15307 Thembinkosi Security
We have been with MTN since they started in SA. Our yearly account was R62000.00 we have now down sized the company and our yearly account is now R23500.00 per year. We are a corporate business. We want to reconcile our monthly account. We tried phoning *** that keeps on cutting out. We have send emails to [Email Removed] to no avail. I feel like cancelling the contract and to start reversing the debt order payment until they contact me.
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MTN South Africa's replyOfficial
10 Jul 2015, 09:56Hello BlackieHeyneke,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records your account is in order and your query has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records your account is in order and your query has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply10 Jul 2015, 09:56
Official
Hello BlackieHeyneke,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records your account is in order and your query has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records your account is in order and your query has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***