Account No MTN SP No 127931

<p>Under number ********** 654 I was promised a credit of +_ R500 at the end of July . I lodged a complaint to MTN Ref No ********** and got a undertaking from MTN that indeed my account would be rectified . The complaint is about BBM charges still being deducted from the previous contract although we have a smartphone . Furthermore these costs accumulated for 21 months as the number is due for a upgrade in three months time . I have returned the debit order as MTN is the default party . I have another account under number ********** 600 which I have not returned . Can we have a undertaking when the account would be rectified . </p>