Account nightmare

<p>Hellopeter</p> <p> </p> <p>i am an Mtn account holder for 3 years now. And beginning of this year i was struggling to make payments because of my employment contract issues. I couldnt make payments and because of that my line was discontinued and my account was handed over. July I managed to sort out my employment issues and contacted mtn 808 for payment arrangements. Which I honored, but my account was still handed over. August I honored my other arrangement and placed in a request for my account to be handed back to mtn so i can continue with my normal payments as agreed to on the contract. An operator told me that she has sent an email to legal. I have not heard from mtn legal ever since my account has been handed over despite all the calls i have made,emails that were sent. I was told that the mtn legal department doesn't have a direct line so the only way to get them to contact me is through emails sent by mtn consultans. I have been placing callback request ever since August and still today i am waiting. This morning I called 808 requesting to speak to the supervisor just to make him aware of my situation,an Operator by the name of Smangele put me through after she refused a couple of times, but the call just rang and rang. I am frustrated because I don't know what else to do.</p> <p> </p> <p>please advise </p> <p> </p> <p>Regards</p> <p>Mzwakhe</p>