BR
Bennie R
1 reviews | Active since Nov 2013
23 Mar 2015, 13:08
Account N*** / ***
Good day<br> <br> Would just like to indicate my disapointment with MTN.<br> <br> On the 3rd March i logged a complaim about my account and recieved feedback on the 7th March 2015 telling me that they are busy looking into my complaim.<br> <br> This is more than 2 weeks later and still i did not get any responce or feedback regarding this!!!!<br> <br> It is the worst serviced i have recieved so far and this from a big company like MTN<br> <br> Bennie
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MTN South Africa's replyOfficial
27 Mar 2015, 15:36Hello bdurandt,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our system, the issue has been resolved and the credit has been passed.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our system, the issue has been resolved and the credit has been passed.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
MTN South Africa's reply27 Mar 2015, 15:36
Official
Hello bdurandt,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our system, the issue has been resolved and the credit has been passed.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our system, the issue has been resolved and the credit has been passed.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***