Account mix up followed with bad service

<p>MTN were supposed to transfer my contract to my own name, but instead they transferred someone else's contract. My orignal account was never transferred. Instead of paying my own phone I paid someone else's phone. Numerous times I had to go into the store to find out what is going on and when they will rectify the problem. After a month they promised that they fixed the mess (which they created in the first place). The debit order this month was even higher than last time, which means that the problem is still not fixed. The supervisor do not reply on my emails or answer my phone calls. </p> <p>The consultants in store are useless as they do not know how to fix the problem. They keep referring me to someone else and even after two months I still haven't received any apology for this mess.</p> <p>I am tired of wasting my time in the MTN store and I am furious that the problem is still not resolved. Taking money from my account for someone else's phone is *****!</p>