JV
Johan V
1 reviews | Active since Nov 2012
19 Oct 2015, 16:58
Account Limit, what Limit?
Good Day, <br> <br> I use a corporate contract and due to strikes or what ever reasons we have only received the invoices for the past 6 months now. <br> <br> A monthly limit of R 1500 applies to this contract, but was not enforced at any time over this period of time. <br> <br> I now have an account of close to R 20 000 that i need to pay out of my pocket. <br> <br> Can you assist me in any way?
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MTN South Africa's replyOfficial
21 Oct 2015, 10:51Hello johanvisagie84,
We are truly sorry for any inconvenience caused.
We've now escalated the matter directly to the account manager within our Business Enterprise Division. We've requested that they make contact with you either on the number provided on via e-mail to get the matter resolved amicably.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We've now escalated the matter directly to the account manager within our Business Enterprise Division. We've requested that they make contact with you either on the number provided on via e-mail to get the matter resolved amicably.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply21 Oct 2015, 10:51
Official
Hello johanvisagie84,
We are truly sorry for any inconvenience caused.
We've now escalated the matter directly to the account manager within our Business Enterprise Division. We've requested that they make contact with you either on the number provided on via e-mail to get the matter resolved amicably.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We've now escalated the matter directly to the account manager within our Business Enterprise Division. We've requested that they make contact with you either on the number provided on via e-mail to get the matter resolved amicably.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,