Account *******ly debited

I requested someone investigate my account on Tue 14 Apr, which was ignored. I emailed, called, sent website requests of assistance, but no once gets back to me.<br> <br> My account is incorrect. Please see all notes from the past 4 months where MTN messed up my account by upgrading me mistakenly when someone else requested updgrade.<br> <br> When this was 'fixed' i was told I could upgrade, which I did, and now I am paying for 2 phone accounts!!!!!!<br> <br> I called so many times its not funny anymore, and NO ONE CAN HELP!!!~<br> <br> Then... the account amount was debited from my account *******LY, as I requested at the last upgrade to NOT DEBIT MY ACCOUNT...<br> <br> Please respond asap or I will take this to the press and further. I am finished with this bad service.<br> <br>