ACCOUNT HANDED TO LEGAL WITHOUT NOTICE

Good day<br> <br> I have a contract account with MTN. I took my device for repairs and for the period my phone was at repairs I failed to pay the account for a couple of month, which I perosnally take responsibility for. So as a result my account/number was suspended. I paid the amount that was due in June 2015, I have never received any form of communication from MTN, even the acknowlwdgement of receipt of the payment aI made. My account was never even reactivated.<br> <br> I have been trying for months now to get hold of MTN, to sort out the issue and clear my account, to no avail. Every time I contact MTN, they say they are unable to assist and should use self service, of which I tried and I was never successful.<br> <br> Finaly when I get hold of someone at MTN, they tell me that my account was handed to the legal department, I was NEVER informed about this, I have no Idea what is happening. This will disadvantage and inconvenience me dismally as I would like to purchase a car soon. I want my name cleared from this and would like to have my account reactivated so that I receive the services I will be paying for. I do not want a bad credit record. I tried contacting the Legal,the line just rings!