AB
Anita B

1 reviews | Active since Apr 2015

24 Oct 2016, 14:15

ACCOUNT HANDED TO HAMMOND

<p>IM BACK AGAIN.</p> <p> </p> <p>MY NAME IS STILL NOT CLEARED PLEASE ADVICE WHAT MUST I DO , I REALLY NEED A LETTER FROM THE LEGAL DEPARTMENT OF MTN TO CLEAR MY NAME FROM THE HAMMOND ATTORNEY AND FROM THE TRANSUNION .</p> <p> </p> <p>I REALLY NEED HELP I'VE BEEN WAITING FOR SEVERAL DAYS,</p> <p> </p> <p>I NEED THIS CASE SOLVED ,WHAT MUST I DO? WHERE MUST I GO? WHO SHOULD I ASK? WHO WILL HELP ME? WHEN WILL THAT HAPPEN?</p> <p> </p> <p>MAYBE I SHOULD CANCELL THE CONTRACT , BUT I BELEIVE THE PROCESS WIL BE LONGER ALSO </p> <p>ADVICE PLEASE PLEASE PLEASE</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply24 Oct 2016, 15:10
Official

Good day Anita Anelisiwe Mbele,

Thank you for your post.

Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.

Kindly be advised that the matter has been escalated to the Legal department's supervisory team for urgent attention and to revert back to you with feedback.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.

Regards,
Ayanda

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