Account Handed Over Without NOTICE!

Item: MTN South Africa
Rating: 2
Author: Nthabiseng T

I checked my credit report and to my surprise MTN handed over my account without contacting me. I closed the account some time in Apr/May. How the account got handed over is just beyond me.<br> <br>

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

23 Dec 2015, 11:51

Hello nthabyt,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes

Please note the matter has been escalated to the Legal management team for urgent attention.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Nompumelelo
REQ:***

MTN South Africa's reply23 Dec 2015, 11:51

Official