LS
Lisa S

1 reviews | Active since Jan 2018

08 Jan 2018, 06:43

Account handed over to ssda

My contract have ended with MTN more than 2 years ago. I however received phone calls from SSDA to pay an amount of R 1500? When I asked to send me the contract or a detailed statement I however only received an email demanding payment.

Why would MTN SA hand me over to a debt collection department if I have no debt with MTN? They also confirmed to black list me if I do not pay? How is this possible? Irritated with MTN!

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Jan 2018, 15:37
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly reply with your ID number in order for us to investigate and resolve your problem accordingly.

Regards

Mike Ramaboka

Complaints Management Team