Account handed over

<p>My one account with MTN has been handed over for collection as I was unaware that the account was not being paid, (I took the contract out on behalf of a friend). I did query the account a few months ago and never heard back from anyone, as the monthly amounts kept varying even though the sim card was not being used.</p> <p> </p> <p>I have not had any contact from MTN Legal Dept to arrange payment and now the account has been handed over to Shapiro Shaik Defries and they are having a WHALE of a time adding on Consultation with Debtor costs, necessary electronic communication, eventhough this is the first time I've heard from them.</p> <p> </p> <p>i REFUSE to pay for these extra costs. Can MTN please send me a full and final settlement amount so that I can make a payment arrangement directly with MTN. I will not entertain these added costs. There's no need to search for me or to check my credit bureau I am a loyal customer with 2 other up to date accounts. DON'T TREAT ME LIKE A ******** PLEASE !!!</p> <p>Thank you.</p> <p>Mrs Cross</p> <p> </p>