Account **********ly opened

<p>I app**** for a contract in November 2016. I was told it was declined and accepted it. i tried to take out a contract today and was told there was a contract in my name, opened on 29 December 2016. The shop where I app**** for the contract in November (Menlyn Maine) referred me to 808. The helpdesk told me they can not see the December contract on the system and can not tell me where it was activated. I would like the telephone number cancelled and the amount owning reversed. I never even received a sim card. Ref no ********** 23. The cell number is ********** 042</p>