1 reviews | Active since Nov 2015
Account *****
from the end of July Mtn has been deducting various amounts of money from my cheque account, claiming i have signed a cellphone contract with them. I have communicated with a number of service consultants to try close the account and have also been to several branches in order to cancel this *****ulant account taking in my name as well as to attempt to findout where this contract was taken. During the telephonic and in store communications i was given the ***** division's contact and was not able to get through. I have since been reversing the transactions from July to date without any action or assistance from mtn to cancel this *****ulant account. The number used by the ********* is *** which the is debted off my account, i am shocked and appualled at the type of service mtn ***** unit and mtn as a buisness have given me over the last four months. It is up setting that such a big business does not have a functional and reachable ***** division, this services as a reminder at the poor service mtn is providing across the board.<br> <br> Regards<br> Disgrantiled Victim of MTN
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience caused. Please send us the copy of your certified ID copy and an Affidavit in order for us to start the investigation.
Be assured that it is not our intention to displease you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience caused. Please send us the copy of your certified ID copy and an Affidavit in order for us to start the investigation.
Be assured that it is not our intention to displease you.
Kind Regards
Itumeleng Rakoena
REQ:***
